PRIVACY POLICY

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Privacy Policy Media Councils, LLC Effective Date: 2026

1. Media Councils, LLC ("Media Councils," "we," "us," or "our") respects your privacy and is committed to the responsible collection, use, and protection of personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website at https://mediacouncils.com, communicate with us, engage our services, or interact with our digital technologies and business solutions. By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect: Depending on how you interact with Media Councils, we may collect the following categories of information: Contact Information: Name, Email address, Telephone number, Business name and professional title, Other contact details voluntarily provided.

Business and Service Information: Information submitted through website contact forms or business inquiries, Details about your organization's needs, interests, and service requirementsInformation related to consultations, projects, proposals, and service engagements, Communications regarding business relationships and service coordination.

Website and Technical Information: When you visit our website, we or our technology providers may collect technical information, including IP addresses, browser types, device information, pages visited, and general website activity. This information may be collected through cookies, analytics tools, or similar technologies where implemented.

Communications and Technology Interactions: When you communicate with Media Councils through telephone, text messaging, email, or other digital channels, we may collect and process information associated with those interactions, including: Contact information and communication preferences, Telephone call and SMS message content, Questions, requests, and information voluntarily provided, Appointment or consultation details, Communication histories and interaction records, Call recordings and transcripts, where enabled and legally permitted, Consent records associated with messaging preferences, Certain interactions may involve automated technologies, including artificial intelligence (AI), where applicable.

3. How We Use Your Information: Media Councils may use personal information for legitimate business purposes, including: Responding to inquiries and requests, Providing consulting, research, digital strategy, technology, and related services, Coordinating consultations, meetings, and business communications, Providing requested information and follow-up communications, Supporting demonstrations, evaluations, and testing of digital technologies, Improving website functionality, customer experience, and service delivery, Maintaining business records and managing professional relationships, Evaluating system performance and troubleshooting technical issues, Communicating service updates, special offers, discounts, referral opportunities, and other promotional information where appropriate consent has been obtained, Protecting our business, systems, and users from fraud or misuse, Complying with applicable legal and regulatory obligations. We may use aggregated or de-identified information for business analysis and service improvement, provided it does not reasonably identify an individual.

4. SMS and Mobile Messaging Privacy: Media Councils may offer SMS communications to individuals who voluntarily consent to receive business-related messages.These communications may include responses to inquiries, consultation scheduling, requested information, service coordination, follow-up communications, and interactions involving digital or automated technologies, including artificial intelligence (AI). Media Councils may also offer promotional SMS communications, including service updates, special offers, discounts, referral incentives, and other business-related opportunities to individuals who have separately provided the appropriate marketing consent.

SMS Consent: Consent to receive informational or service-related messages is separate from consent to receive promotional messages. Promotional SMS communications require separate express written consent, which may be obtained through an appropriate electronic or other legally recognized opt-in method. Individuals may authorize specific informational follow-up communications during direct interactions, subject to applicable consent requirements. Consent to receive text messages is voluntary and is not a condition of purchasing goods or services. Providing a telephone number, visiting our website, or submitting a general business inquiry does not automatically enroll an individual in promotional SMS communications.

Message Frequency and Charges: Message frequency varies depending on your inquiries, requested services, communication preferences, or participation in our messaging programs. Message and data rates may apply according to your wireless carrier and mobile service plan.

Opting Out: You may opt out of receiving text messages at any time by replying: STOP to a message from Media Councils.You may receive a final confirmation message acknowledging your request. No additional messages will be sent under the applicable SMS program unless you opt in again.

Getting Help: For assistance with SMS communications, reply: HELP to a message from Media Councils or submit an inquiry through the contact form on our website at https://mediacouncils.com.

Mobile Information and SMS Consent Protection: Media Councils does not sell, rent, or share mobile phone numbers, SMS opt-in information, or messaging consent data with third parties or affiliates for their marketing or promotional purposes. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.Mobile information and text messaging consent records are excluded from information-sharing arrangements involving third-party marketing or promotional activities. Authorized telecommunications and technology service providers may process information on our behalf as necessary to deliver and operate our messaging services. Such processing does not authorize these providers to use SMS consent information for their own marketing purposes. SMS consent is specific to Media Councils and the applicable messaging program and is not transferred to unrelated businesses for their independent messaging activities. For additional SMS program terms, please review Section 6 of our Terms of Use at https://mediacouncils.com/terms-of-use.

5. Automated Technologies and Digital Services: Media Councils may use digital technologies, automated communication systems, and third-party platforms to support its business operations, services, and technology evaluations. These technologies may include artificial intelligence (AI), automation, and other emerging digital solutions. Automated systems may process information voluntarily provided during interactions, including communication content, contact details, and service-related inquiries. Certain interactions may be reviewed, monitored, recorded, or transcribed for quality evaluation, troubleshooting, technical testing, and service improvement, where enabled and legally permitted. When recording consent or notification is required by applicable law, we will obtain or provide it as appropriate. Automated responses may contain inaccuracies or omissions and should not be relied upon for critical decisions. We encourage individuals to avoid submitting sensitive personal information, passwords, financial account credentials, medical records, or other confidential information through general inquiries or technology demonstrations unless specifically requested through an appropriately secured process.

6. Cookies and Website Analytics: Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the overall user experience. These technologies may collect information about browser settings, devices, website navigation, and general usage patterns. Third-party analytics or technology providers integrated with our website may also process certain technical information in accordance with their applicable privacy practices. You may manage certain cookie preferences through your browser settings. Disabling cookies may affect the functionality of some website features.

7. Information Sharing and Third-Party Service Providers: Media Councils may share personal information with authorized service providers when reasonably necessary to operate our business, maintain our website, deliver requested services, or support our communication systems. These providers may include: Website hosting and technology providers, Customer relationship management platforms, Telecommunications and messaging providers, AI and automation technology providers, Analytics and operational service providers, Professional advisers and authorized contractors. These providers may process information to perform services on our behalf, subject to applicable contractual, confidentiality, and privacy obligations. We may also disclose information when required by law, to protect legal rights, prevent fraud or misuse, or facilitate a legitimate business transaction or restructuring. Media Councils does not sell personal information to third parties for their independent marketing purposes.

Mobile phone numbers, SMS opt-in information, and messaging consent records are not shared with third parties or affiliates for marketing or promotional purposes. Consent to receive SMS communications from Media Councils is not transferable to another business or organization without appropriate separate authorization.

8. Data Retention: We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, comply with legal obligations, resolve disputes, and protect legitimate business interests. Retention periods may vary depending on the nature of the information, applicable services, contractual arrangements, and legal requirements. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable technical and legal limitations.

9. Data Security: Media Councils uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the personal information we process. We seek to protect information against unauthorized access, disclosure, alteration, loss, or misuse. However, no internet transmission, electronic storage system, or communication technology can be guaranteed to be completely secure. Users are encouraged to exercise discretion when providing personal or confidential information through electronic communications.

10. Your Privacy Rights and Choices: Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of information maintained by Media Councils. Requests may be subject to reasonable identity verification, legal retention requirements, and other applicable exceptions. You may manage your communication preferences by replying: STOP to opt out of SMS messaging, withdrawing consent for promotional communication, requesting changes to your contact information or communication preferences, contacting us through our website to submit privacy-related inquiries. Withdrawing consent does not affect the lawfulness of processing performed before the withdrawal. We will review and respond to privacy-related requests in accordance with applicable legal requirements.

11. Third-Party Websites and Services: Our website may contain links to external websites, platforms, or services operated by third parties. Media Councils does not control and is not responsible for the content, availability, security, or privacy practices of independent third-party websites. We encourage users to review the privacy policies and terms of external services before providing personal information.

12. Children's Privacy: Our website and services are intended primarily for business and adult audiences and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate authorization.I f we become aware that personal information has been collected from a child under 13 in circumstances requiring deletion, we will take reasonable steps to address the information in accordance with applicable law.

13. Changes to This Privacy Policy: Media Councils reserves the right to update or modify this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or applicable legal requirements. Any revisions will be published on our website. Material changes affecting personal information processing, SMS messaging consent, or privacy rights may require additional notification or consent, as applicable. We encourage visitors to review this Privacy Policy periodically.

14. Contact Us: For questions regarding this Privacy Policy, personal information, privacy rights, or our information-handling practices, please contact:
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Media Councils, LLC
Website: https://mediacouncils.com

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You may submit privacy-related inquiries through the contact form available on our website. For additional information regarding our website and communications services, please review our Terms of Use at https://mediacouncils.com/terms-of-use.
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